Shipping policy

In order for you to receive your products as soon as possible, our team is working hard to process and ship all orders as quickly as possible.

When will my order ship?

Generally, all orders are processed within 1-3 business days. If we encounter a large order, the shipment may be delayed by a few days. If there is a significant delay in the delivery of your order, we will contact you by email.

What is the shipping cost for shipping within US & CA?

FREE SHIPPING within the US and Canada!

How long does it take to ship within US & CA?

Some products will be shipped about 1~3 business days after the order is placed, and you will receive a shipping notification email after the shipment, informing you of the carrier and tracking options. The delivery time of customized products and pre-order orders varies according to the customization period of the product, generally 5~10 weeks; If there is a significant delay in the delivery of your order, we will contact you by email.

For questions about customized products, please email to support@felivecal.com or click HERE for consultation.

What is the shipping cost for international shipments?

International shipping costs are calculated based on the size of the shipment. We accept international orders, please send an email to support@felivecal.com for consultation in advance for orders outside the United States and Canada.

How long does it take to ship an international order?

Typical shipping times for international orders are 30-60 business days.

What other costs will the customer be responsible for?

Taxes or duties on international shipments are not included. Customers are responsible for paying any additional charges and may require them at the time of delivery. For more information on duties and tax requirements, please contact your local customs or tax agency.